FAQs

Shopping Information

What Shipping Methods Are Available?

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How Long Will It Take To Get My Package?

It depends, but inside European countries, the parcel is delivered in most cases during one week. With every single order, you will get a tracking number for easier tracking.

Do You Ship Internationally?

The simple answer is yes. In manly all European countries we ship free of charge, but these conditions in some cases, are not possible due to weight or courier delivery limitations. We also ship on other continents, the cost will be defined on the exact parcel.

Payment Information

What Payment Methods Are Accepted?

We prefer direct bank transfer. Our support team will send you all the necessary detail, including the invoice. In some cases, payment via PayPal is also possible, especially when you will place an order via the online shop system.

Is Buying On-Line Safe?

Yes, it is totally safe.

Orders and Returns

How do I place an Order?

Some products, you can simply order via our online shop system, for some products orders via online shop system is not possible due to many reasons. For this product, you must contact us. Our support team will prepare you to offer.

How Do I Track My Order?

With every single order, you will get a tracking number for easier tracking. Our support team will be always with you for all questions.

How Can I Return a Product?

If you change your mind or are not happy with our solution you can return the product within 60 days without giving a reason and receive an immediate refund. We accept returns, but, the product must come to our headquarter without a big sign of use or damage! Shipping cost back to us is your cost.