With a rich legacy spanning many years in the field of astronomy, our commitment to the cosmos extends far beyond mere observation. Operating observatories both at home and in remote locations, we understand the unique challenges astronomers face. What sets us apart is not just our extensive experience but the unparalleled support we offer.
Introducing our dedicated support team, a group of five highly motivated experts specializing in different technical facets of astronomy. Whether you require assistance with telescope configurations, software intricacies, or observatory management, our seasoned team is here to provide unparalleled expertise and guidance.
What makes our support truly exceptional is its flexibility. Regardless of your location, be it a bustling city or a remote corner of the world, our team is ready to assist you. Whether you prefer remote support from the comfort of your observatory or on-site assistance, our global support network ensures that you receive the personalized attention you deserve.
Consider us not just as a provider of astronomical solutions but as your companions in the exploration of the universe. Our experienced and dedicated team is here to empower your astronomical journey, ensuring that every moment spent observing the night sky is enriched with the support and expertise you need.
Enhance your stargazing experience with us. When you purchase our mount, you receive up to 10 hours of remote support from our expert team. We’ll assist you in configuring your imaging system and software, ensuring a seamless transition into the world of astronomy. Trust us to not only provide cutting-edge technology but also the ongoing support you need for a fulfilling celestial exploration.
We deeply understand remote work and specifics, so we also well know a lot of software, for example, Voyager, SGPro, N.I.N.A. , ACP, and all necessary software modules for specific operations under those main control programs.
Our seamless remote support, through remote desktop and video calls, allows us to manage most maintenance tasks. Your only job is to enjoy your equipment and the wonders of astronomy. Rest assured, we’ve got the technical platform and support covered for you!
